How to go about the Backup Software Purchase Decision?

The more popular methodology for analyzing competing brands is to define the main attributes used by the industry to describe its offerings and to examine the product features of each brand in the light of these attributes. Here are 6 easy steps to make sure that you will buy the right backup software.

Step 3: "Performance"

This relates mainly to the speed of the product. Essentially, you should ask:

  • How fast is the product under consideration and does the speed of the product match the time window available for backup?
  • What features does the product contain that reduce the time of backup and restore? Is the product designed to minimize the time needed for software administration?
  • What do independent reviews by magazines say about the company and the products in respect of performance and speed?

Step 4: "Reliability"

This is probably one of the core elements and relates to the ability of the product to deliver a 100% accurate restore of the set of data that has been backed up. 'Reliability' also relates to the technological prowess of the vendor and the ability of the vendor to provide the highest level of customer and technical support.


Make the following considerations with regards peace of mind and reliability:

  • Does the product under consideration allow all data and equipment to be backed up or does it omit certain file-types and machines thereby creating a potential flaw in your continuity program?
  • Are the schedules reliable? Do they operate well? What about reporting and fault logging? Is the backup administrator or user alerted when and if something goes wrong? Is the fault logging comprehensive and does it explain the errors in full?
  • Does the product encrypt the backup archive? What are the levels of encryption it provides? Does the product have 256 bit encryption?
  • What kind of data validation does the product perform? Is it bit-level validation? In other words those the product guarantee (falling short of the integrity of the data source and the integrity of the storage media) the integrity of the data? Does the product guarantee 100% accuracy of restore?
  • What are the possibilities of error and confusion in backing up and restoring data by using the product under consideration? Do vendors try to minimize these problems by an easy to use and intuitive interface thereby rendering the product much more reliable?
  • Is the product easy to use thereby allowing you to fully backup their data on a daily basis without much effort?
  • What do independent reviews by magazines say about the company and the products in respect of reliability and the technology used to ensure 100% accurate restores?

Step 5 and 6: Features and Breadth of Coverage

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