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Due to the complex nature of the way Windows works, it is common for
a backup routine to have warnings and errors. Most
of these are easily resolvable. Error messages are denoted by the symbol
( 
). In this section, some of the more common errors in
data backup will be highlighted.
Error – 251 – Job Already Running
The job which you are trying to start is already running. WinBackup
jobs run in the background as a process called wbjob.exe. Closing the
user interface will not cancel a running job. Running jobs can be only
cancelled from the user interface, by clicking on the WinBackup (
) icon in your system tray or, if nothing else works, by terminating
all processes named wbjob.exe. If
you decide to terminate processes through the Windows Task Manager or
other similar utilities such as WinTasks, please exercise caution since
such procedures may lead to destabilizing your system. Learn
more about Running Backups
or Running Restores.
Error 500 - Unable to open file (cwo)
WinBackup has encountered a serious error preventing it from writing the output file. This could be due to lack of disk space, on the output device, bad media or device is not ready. Please check the storage medium where you want WinBackup to create the Backup Archive. Also review your job settings and try again. Learn more about Job Settings.
Error – 539 - Job Not Found: jobfile
When running a backup or a restore procedure, WinBackup creates a job file (jobname.xml) and locates this file in the Jobs folder within WinBackup folder where WinBackup is installed. Error 539 indicates that WinBackup was unable to locate the job file (jobname.xml) in the Jobs folder.
If you are running the user interface, please make sure that you have write access to your the and that the job has been saved to the Jobs folder. If you do not have sufficient privileges to access the file, please contact your system administrator to award you these rights.
If you are calling wbjob.exe from the command line, please make sure that your current folder is the folder in which wbjob.exe is located and that your are giving wbjob.exe the full filename (wbjob.exe myjob.xml) as a parameter to execute.
An error from which WinBackup cannot recover has occurred during the backup/restore process and the backup/restore has been aborted. Try performing a simple backup by selecting a small file from your backup sources. If such a procedure works, then the error does not lie with WinBackup. If this trial job is not carried out by WinBackup and you get the same error, make sure that you have the latest WinBackup updates. Learn more about Obtaining WinBackup Updates. If your version of WinBackup is the latest release, you will need to close down WinBackup and run your installer to repair the program.
An unknown error (usually from the system) has occurred during the backup/restore process and the backup/restore has been aborted. Try performing a simple backup by selecting a small file from your backup sources. If such a procedure works, then the error does not lie with WinBackup. If this trial job is not carried out by WinBackup and you get the same error, make sure that you have the latest WinBackup updates. Learn more about Obtaining WinBackup Updates. If your version of WinBackup is the latest release, you will need to close down WinBackup and run your installer to repair WinBackup.
An error from which WinBackup cannot recover has occurred during the backup/restore process and the backup/restore has been aborted. Try performing a simple backup by selecting a small file from your backup sources. If such a procedure works, then the error does not lie with WinBackup. If this trial job is not carried out by WinBackup and you get the same error, make sure that you have the latest WinBackup updates. Learn more about Obtaining WinBackup Updates. If your version of WinBackup is the latest release, you will need to close down WinBackup and run your installer to repair WinBackup.
What's Next?
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